Effective Date: 09/21/2025

At The Integration Room – Amsterdam, your privacy and confidentiality are our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book or attend sessions with us.

1. Information We Collect

When you engage with The Integration Room – Amsterdam, we may collect:

• Basic contact information (name, email address, phone number).

• Personal details provided during the intake process.

• Payment and billing information (if applicable).

• Information you share during therapy sessions.

2. How We Use Your Information

Your information is used solely for the purpose of providing therapy and related services, including:

• Scheduling and managing appointments.

• Maintaining accurate clinical records.

• Communicating with you about sessions, reminders, or updates.

• Ensuring compliance with ethical and legal obligations.

3. Bookings Through Headway

All bookings and payments are managed securely through Headway. By creating a client account with Headway, you also agree to their Privacy Policy. Headway is HIPAA- and GDPR-compliant, ensuring that your personal and health information is securely stored and handled.

4. Confidentiality

Everything discussed in sessions is confidential. Information will not be shared without your written consent, except in the following circumstances required by law:

• If there is an immediate risk of harm to yourself or others.

• If there is suspected abuse or neglect of a child, elder, or vulnerable adult.

• If required by court order.

5. Data Protection

• Client records are stored securely and accessible only by your therapist.

• Emails and electronic records are protected with encryption whenever possible.

• We comply with applicable privacy regulations, including HIPAA (U.S.) and GDPR (EU).

6. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal information.

• Request a copy of your records.

• Withdraw consent for communication at any time.